1. Parties and Acceptance

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User” or “you”) and SecureITX Solutions (“SecureITX,” “we,” “us,” or “our”), a company registered in the Hashemite Kingdom of Jordan, regarding your access to and use of the website at https://secureitx-solutions.com (the “Site”).

By visiting the Site, submitting a contact or inquiry form, downloading any materials, or otherwise interacting with the Site, you confirm that you are at least 18 years of age, have the legal capacity to enter into these Terms, and accept them in full. If you are accessing the Site on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

2. Scope of the Site

The Site provides publicly accessible information about the cybersecurity, artificial intelligence, and information technology services offered by SecureITX Solutions. Services described include penetration testing, compliance automation, identity and access security, security awareness training, secure enterprise collaboration, and AI-powered business intelligence.

All content on the Site is for general informational purposes only. Nothing on the Site constitutes legal, technical, regulatory, or professional advice. You should not act or refrain from acting on the basis of information on the Site without obtaining independent professional advice appropriate to your specific circumstances.

3. Professional Services

Descriptions of our services on the Site are marketing materials and do not constitute offers to contract. Any engagement of SecureITX Solutions for professional services requires a separate written agreement, signed by an authorised representative of SecureITX Solutions, that sets out the specific scope, deliverables, fees, timelines, and terms applicable to that engagement.

Metrics and outcomes described on the Site (such as phishing click rate reductions, response times, and control counts) reflect measurements from specific production deployments and do not constitute guarantees, warranties, or representations that equivalent outcomes will be achieved in any particular client engagement.

4. Acceptable Use

You agree to use the Site only for lawful purposes and in a manner consistent with all applicable Jordanian laws and the laws of your jurisdiction. You must not use the Site in any way that:

• Violates any applicable law or regulation;
• Infringes the intellectual property rights of SecureITX Solutions or any third party;
• Is deceptive, misleading, or fraudulent;
• Causes harm to any person or organisation;
• Interferes with the integrity or performance of the Site or its underlying infrastructure.

5. Prohibited Conduct

Without limiting Section 4, the following are expressly prohibited:

• Attempting to gain unauthorised access to any part of the Site, its hosting infrastructure, or any connected system;
• Conducting or facilitating automated scanning, crawling, or scraping of the Site’s content without prior written permission;
• Transmitting unsolicited commercial communications, spam, or chain messages via any contact mechanism on the Site;
• Introducing or attempting to introduce viruses, trojans, worms, ransomware, or any other malicious code;
• Misrepresenting your identity, affiliation, or the purpose of any contact form submission;
• Using information obtained from the Site to target SecureITX Solutions, its personnel, or its clients with social engineering, phishing, or other attacks;
• Reproducing, redistributing, or exploiting Site content for commercial purposes without prior written consent.

6. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, service descriptions, methodology documentation, icons, images, software, and the arrangement of content, is the exclusive property of SecureITX Solutions or its licensors and is protected under the intellectual property laws of the Hashemite Kingdom of Jordan and applicable international treaties.

You may access, view, and print single copies of Site content solely for your personal, non-commercial, informational use, provided that you retain all copyright and other proprietary notices. You may not, without prior written consent from SecureITX Solutions:

• Reproduce, republish, or distribute Site content in any medium;
• Create derivative works based on Site content;
• Use any trademarks, service marks, or trade names appearing on the Site;
• Frame or deep-link to the Site in a manner that implies affiliation or endorsement.

7. User Submissions

When you submit information via the Site’s contact form or any other enquiry mechanism, you grant SecureITX Solutions a non-exclusive, worldwide, royalty-free licence to use, store, and process that information for the purpose of responding to your enquiry and, where you have requested it, scoping a potential professional services engagement.

You represent that any information you submit is accurate, that you have the authority to submit it, and that doing so does not violate any obligation you have to any third party. Do not submit confidential business information, trade secrets, or personal data of third parties via the contact form. SecureITX Solutions accepts no responsibility for unsolicited confidential information.

8. Third-Party Links

The Site may contain links to third-party websites for reference purposes. These links do not constitute an endorsement or recommendation. SecureITX Solutions has no control over, and accepts no responsibility for, the content, accuracy, privacy practices, or terms of any third-party website. You access third-party sites at your own risk.

9. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Site and all its content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied. SecureITX Solutions specifically disclaims all implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

SecureITX Solutions does not warrant that:

• The Site will be uninterrupted, timely, secure, or error-free;
• Any defects in the Site will be corrected;
• The Site or its servers are free of viruses or other harmful components;
• The information on the Site is complete, current, or applicable to your specific circumstances.

10. Limitation of Liability

To the fullest extent permitted by applicable law, SecureITX Solutions and its directors, employees, agents, contractors, and successors shall not be liable to you for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of, or inability to use, the Site or its content, even if advised of the possibility of such damages.

SecureITX Solutions’ total aggregate liability for any claim arising out of or relating to these Terms or your use of the Site shall not exceed the amount you paid to SecureITX Solutions in the twelve months preceding the event giving rise to the claim, or JOD 50 (fifty Jordanian dinars), whichever is greater.

The limitations in this section apply to all theories of liability, including negligence, strict liability, breach of contract, and breach of warranty. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In such jurisdictions, SecureITX Solutions’ liability is limited to the maximum extent permitted by law.

11. Indemnification

You agree to defend, indemnify, and hold harmless SecureITX Solutions and its officers, directors, employees, agents, and contractors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your violation of these Terms;
• Your use of the Site;
• Any information you submit via the Site;
• Your violation of any applicable law or the rights of any third party.

12. Data and Privacy

Our collection and processing of personal data submitted through the Site is governed by our Privacy Policy, which is incorporated into these Terms by reference. Our use of cookies and local storage is described in our Cookie Policy.

SecureITX Solutions processes personal data in accordance with Jordan PDPL Law No. 24 of 2023. Where users are located in the European Economic Area, processing is also conducted in compliance with Regulation (EU) 2016/679 (GDPR) to the extent applicable.

13. Security Testing Disclaimer

Descriptions of penetration testing, vulnerability assessment, and related offensive security techniques on this Site are for informational purposes only. Any actual security testing of computer systems, networks, or applications requires explicit written authorisation from the system owner prior to commencement.

SecureITX Solutions performs security testing only under signed written authorisation agreements with system owners. Nothing on this Site should be interpreted as authorising any person to conduct security testing on any system, network, or application without the appropriate legal permissions. Unauthorised computer access is a criminal offence under Jordanian law and the laws of most jurisdictions.

14. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan, without regard to its conflict-of-law provisions.

Any dispute arising out of or relating to these Terms or your use of the Site shall first be submitted to good-faith negotiation between the parties. If negotiation does not resolve the dispute within 30 days, either party may refer the matter to the competent courts of the Hashemite Kingdom of Jordan, which shall have exclusive jurisdiction.

If you are a consumer located in another jurisdiction, you retain any mandatory rights to bring proceedings before the courts of your country of habitual residence to the extent required by applicable law.

15. Severability and Waiver

If any provision of these Terms is found by a competent court to be unlawful, void, or unenforceable, that provision shall be deemed severable from the remaining Terms, which shall continue in full force and effect. A failure by SecureITX Solutions to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

16. Entire Agreement

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and SecureITX Solutions with respect to your use of the Site and supersede all prior agreements, representations, and understandings relating to the same subject matter. Professional services engagements are governed by separate written agreements that take precedence over these Terms with respect to those services.

17. Changes to These Terms

SecureITX Solutions reserves the right to modify these Terms at any time. Changes take effect when the updated Terms are posted on the Site. The effective date at the top of this page reflects the date of the most recent revision. Your continued use of the Site following a revision constitutes acceptance of the updated Terms. We recommend reviewing these Terms periodically. Where changes are material, we will update the effective date prominently.

18. Contact

Questions or concerns regarding these Terms should be directed to SecureITX Solutions via our Contact form. We aim to respond to all legal enquiries within 10 business days.

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